Ways to reach us
WhatsApp is fastest for setup help; email is best when you need to attach screenshots or refer to an order.
WhatsApp
Quickest for setup questions and anything urgent during a game. Send your device model and, if you have one, your order number.
Email
For orders, payments, refunds and anything that needs screenshots. Include your order number (IPTV-…) so we can find you quickly.
Setup guides
Step-by-step installation instructions for Smart TV, Firestick, Android, iPhone, MAG and more — often faster than waiting for a reply.
Send us a message
We reply by email, usually within a few hours and always within one business day.
- 24/7support hours
- EN · FRlanguages
- < 1 dayemail reply time
- Minutestypical WhatsApp reply
Une question ?
Ecrivez-nous sur WhatsApp ou par email. Reponse en francais ou neerlandais, sous 5 minutes pendant les heures ouvrables.